I work across the street from Ronald McDonald house.
It's a busy street - lots of traffic, homeless kids, students, lots of stuff going on.
If you didn't know it was Ronald McDonald house, you wouldn't notice it. It's a nice building, with people coming and going, punching in the code on the security panel to get access.
It almost looks like a B & B. Chock full of tourists - families, couples, etc.

But when you stop and watch for a little while
and remember why they are there
you can't help but feel your heart break a little for them.

For the hours that they spend watching a loved one suffer. The uncertainty, the fear, the boredom of all of the waiting.
You see them outside smoking. Perhaps with a baby stroller or other small children.
They are normal, everyday people

except they aren't.

They are heroes.